Data controller and contact details
Monetaio SRL, Via di Tor Bandena 5, 34123 Trieste (TS), VAT IT01400020325, REA 212458. For information or requests concerning personal data, contact the controller by telephone on +39 040 0641454 or at our premises.
Browsing
Browsing the website may involve the hosting systems processing technical data, such as IP address, request date and time, requested page and browser information. This data is used to deliver the service, ensure security and investigate abuse, based on the legitimate interest in the website’s proper and secure operation.
Information enquiries
The form collects name, email, optional telephone number, subject and message. Enquiries are delivered to the internal mailboxes responsible for contacts, without storing the message in a website database. A technical session cookie protects submission. To limit abuse and repeated submissions, the system temporarily retains only non-readable cryptographic identifiers and event times: technical limits expire within one hour, and the identifier of a sent request within 24 hours. Data you provide when contacting Monetaio is processed to answer your enquiry and, where needed, take pre-contractual steps at your request. Providing data is optional, but without the necessary data we cannot respond. Professional assignments and commercial transactions are subject to the information and requirements applicable to that relationship.
Recipients and retention
Data may be processed by authorised personnel, technical and hosting providers, advisers and authorities where required by law, as necessary. It is not made public. Contact enquiries are retained as long as needed to handle them and protect rights; further retention obligations depend on the relationship established. Technical log retention depends on security measures and the hosting configuration.
External links
Maps open when you follow the relevant link. The Metal prices page embeds BullionVault charts: the browser contacts BullionVault servers to load the chart and market data, transmitting the necessary technical data, including your IP address. BullionVault applies its own privacy notice. Charts may store technical display preferences.
Your rights
Where provided by the GDPR, you may request access, rectification, erasure, restriction, objection and data portability. You can contact the controller using the details above and lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).
For cookies and tracking technologies, see the dedicated page.
Language preference
Your manual language choice is saved in a technical first-party cookie (monetaio_language) for up to 12 months. It only remembers your choice and is not sent to external services. Change it using the language menu or clear it by deleting this site’s browser data. On your first entry to the site, without a saved choice, your browser’s primary language is used: Italian, English, German, Slovenian or Croatian; other languages fall back to English. Addresses under /en/, /de/, /sl/ and /hr/ retain their language. Unprefixed Italian addresses follow your manual or browser preference; choose Italiano from the menu to keep Italian.